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Create a Learning Organization to Support a Safety Culture

Leeann Sammons What are the barriers? Limited or no financial commitment from leadership, flavor-of-the-month programming and education, lack of interest, organization complexity and size are barriers...

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Tell Stories to Increase Organization Learning Around Safety

Storytelling Part I Leeann Sammons What are the barriers to doing this? Employees are reluctant to share their experiences when there is a focus on people rather than systems, a lack of trust among...

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Create Compelling Stories to Increase Organization Learning Around Safety

Storytelling Part II Leeann Sammons Last week’s blog entry, Tell Stories to Increase Organization Learning Around Safety, began the storytelling series. What are the barriers to doing this?...

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Create Patient Story Guidelines to Support Patient Safety

Storytelling Part III Leeann Sammons  What are the barriers to doing this? Documenting guidelines and processes is hard work and time consuming.  Even the very best leaders do not like taking time to...

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Document & Share Patient Safety Stories

Storytelling Part IV Leeann Sammons What are the barriers to doing this?  Patients may be reluctant to share their experience.  They may have mixed feelings about revealing their identity and their...

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Comprehensive Unit-based Safety Briefings: Implement in Clinical Settings

Leeann Sammons What are the barriers to doing this? Designing and implementing comprehensive unit-based safety briefings is a huge undertaking that requires an organized plan, focus and leadership...

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Comprehensive Unit-based Safety Briefings: Implementation in Non-clinical...

Leeann Sammons What are the barriers to doing this? Non-clinical support departments are one, two, three or more layers away from direct patient care.  The leaders may not understand, realize or even...

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Implement Rounding to Support a Culture of Safety

Leeann Sammons What are the barriers to doing this? There are many ways to conduct rounding. Some ways are better than others based on the rounding purpose and audience.  Leaders and staff view this as...

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Implement Employee Rounding to Support a Safety Culture

Leeann Sammons What are the barriers to doing this? Lack of trust between staff and leaders may prevent meaningful discussion during rounds.  Staff engagement and involvement might be a concern when...

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Implement Patient Rounding to Support a Culture of Safety

Leeann Sammons What are the barriers to doing this? The culture of healthcare has been to “cover up” and make excuses for attitudes, behaviors and systems breakdowns leading to errors and a culture...

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